Shipping is free in the lower 48 states. Yes, absolutely free! You pay for the tile or samples, and we pick up the delivery tab.
If you are shipping to AK, HI, PR, U.S. Virgin Islands or a remote location, such as a military base or an island accessible only by air or ferry, we will calculate the shipping after the order is processed online. You can also call us ahead at 1-833-TILECLB and our sales reps will help you process the order with the respective shipping adjustment.
In case something arrives broken, please:
1. Note it with the delivery driver/person. We strongly recommend inspecting the delivery before you sign off with the courier.
2. Take pictures.
3. Submit a Damaged in Transit (DIT) Form. You can access the form in the Account section after you login. We will get back to you promptly!